JungleInd.com Damage Policy

1. Definitions:
Damaged Product: Any item available on JungleInd.com that has sustained physical harm, defects, or is not in its original condition.

Customer: Refers to the individual or entity that has purchased a product from JungleInd.com.

Reporting Period: The timeframe during which customers can report damages, typically [X] days from the date of delivery.

2. Reporting Damages:
Customers are responsible for inspecting the products upon delivery. If a customer receives a damaged product, they must report it within the Reporting Period. To report damages, customers should:

• Take clear photographs clearly showing the damage.
• Contact our customer service team via [contact email/phone number].
• Provide the order number, a description of the damage, and attach the photographs.
  
  3. Inspection Process:
  Upon receiving a damage report, JungleInd.com will initiate an inspection process to verify the reported damage. The customer may be required to provide additional information or documentation during this process.
  
  4. Responsibilities:
• Customer Responsibilities:
  Report damages within the specified Reporting Period.
• Cooperate with JungleInd.com
  during the inspection process.
  
  JungleInd.com Responsibilities:
  Investigate reported damages promptly.
  Communicate inspection results to the customer.
  Determine eligibility for compensation or replacement.
  
  5. Compensation and Resolution:
• Eligibility Criteria:
  Damages reported within the Reporting Period and confirmed through the inspection process.
  Damages not caused by customer misuse or negligence.
  
  Compensation Options:
  Replacement of the damaged product.
  Refund or store credit for the value of the damaged product.
  
  6. Exclusions:
  Damages caused by customer mishandling, misuse, or failure to follow product care instructions.
  Normal wear and tear.
  
  7. Return Process:
  If replacement or return is approved, JungleInd.com will provide instructions on returning the damaged item.
  
  8. Miscellaneous:
  JungleInd.com reserves the right to update this damage policy without prior notice.
  Decisions regarding eligibility for compensation or replacement are at the discretion of JungleInd.com.
  Remember to review and adapt this template based on your specific business needs and consult legal professionals to ensure compliance with applicable laws.